Login Failed For User '????A??' after applying Tracker 6.8.2.3

(Doc ID 2165381.1)

Last updated on SEPTEMBER 29, 2016

Applies to:

Oracle Insurance Compliance Forms Tracker - Version 6.8 and later
Information in this document applies to any platform.

Symptoms

On : 6.8.2.3 version, Tracker client When attempting to Login, the following error occurs.

ERROR
--------
Login Failed for User '????A??'

Also Monitor Server sees following error in event log or Tracker generated log:

ERROR - CTkrSerffDB::ConnectDB(): ffffffff - Login failed for user ''.

Changes

 Installed Tracker 6.8.2.3.

Cause

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