Billing Care UI: Moving a Payment to Suspense does not Show Notes to be Entered (Doc ID 2165724.1)

Last updated on AUGUST 25, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.14.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.5.0.14.0 version, Customer Care

A business requirement is to be able to capture a note while re-suspending a payment, but the UI of moving payment to suspense does not show the note field.


Changes

 

Cause

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