My Oracle Support Banner

SyncPDC Throws Error While Starting In PDC PS8 (Doc ID 2166078.1)

Last updated on OCTOBER 10, 2018

Applies to:

Oracle Communications Pricing Design Center - Version 11.1.0.6.0 to 11.1.0.8.0 [Release 11.1.0]
Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]
Information in this document applies to any platform.

Goal

On :  PDC 11.1 PS8, Server for PDC

SyncPDC process does not come up in PS8, instead it throws error. It mainly complains about few event missing in BRM and those events are OOB events, not being used by the Business. Those events are not loaded in BRM. But with PDC PS6, SyncPDC is coming up as is. But, in PDC PS8 it is not.

Customer does not need those events hence not added in the event_map table. Expectation is, SyncPDC should come up without adding those events as it worked with PDC PS6.

PDC is upgraded from PS6 to PS8. BRM is upgraded from 7.5 PS11 to 7.5 PS15.

ERROR
-----------------------


STEPS
-------------
Customer upgraded from PDC PS6 to PS8 and executed syncPDC.


Qn: How to resolve this issue?

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.