Uploading Large (like >500Mbytes) Attachment to IM Doc at IM Edit Page Failed with java.lang.OutOfMemoryError (Doc ID 2166287.1)

Last updated on SEPTEMBER 07, 2016

Applies to:

Oracle Knowledge - Version 8.6 to 8.6 [Release 8.6]
Information in this document applies to any platform.

Symptoms

When IM Author tries to upload a large attachment (say >500Mbytes) to an IM doc at Edit page in IM Console, it will fail with java.lang.OutOfMemoryError

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms