Sale Transaction Is Completing Abruptly Without Any Line Items Shown on Receipt
Last updated on MARCH 27, 2017
Applies to:Oracle Retail Point-of-Service - Version 14.1 and later
Information in this document applies to any platform.
For a sale transaction, when the user tries to enter the Gift Card / Cert. section after coming back from the Tender Options screen, the transaction is completing abruptly and the receipt is printed with no line items.
Steps to Reproduce:
1. Log in using 'POS F3'
2. Scan Item:1234
3. Press "Tender F6"
4. Press "Undo Esc" on the Tender Options screen
5. Press "Delete F11"
6. Press "More F9"
7. Press "Gift Card/Cert. F7"
8. Click anywhere on the POS screen but not on the two pop-up buttons.
9. Notice that the transaction gets completed and persisted in the database. However, the receipt is printed with no line items.
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