Question On Collection Dates For Auto-pay Accounts With Payment Term Greater Than 30 Days (Doc ID 2167183.1)

Last updated on AUGUST 24, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.0.0 [Release 7.5.0]
Information in this document applies to any platform.

Goal

On :  7.5.0.0.0 version, Collections Manager

Scenario:

*  A customer's business has various payment terms configured in the system.
*  The payment terms are chosen during account registration as per certain business rules.
*  For accounts with payment term equal to 45 days, auto-pay CC and DD payments should be triggered and collected for each bill after 45 days of bill generation date.  But, this is not happening.

Expected Behavior :

1) Account created on 13-May with payment term = 45 days
2) Account first bill generated on 1-June .  Bill due date = (1-June + 45 days ) = 16-Jul
3) Collection date in Billinfo_t set as 16-Jul.
4) PVT moved to next cycle. Date = 1-Jul.
5) Second bill generated on 1-Jul. Bill due date = ( 1-Jul + 45 days ) = 15-Aug.
6) PVT moved to 16-Jul
7) When pin_collect is executed, first bill payment should be collected.
8) PVT moved to 1-Aug
9) Third Bill generated on 1-Aug. Bill due date = (1-Aug +45 days) = 15-Sept.
10) PVT moved to 15-Aug
11) When pin_collect is run, 2nd bill amount should be collected.

Actual Behavior

1) Account created on 13-May with payment term = 45 days
2) Account first bill generated on 1-June .  Bill due date = (1-June + 45 days ) = 16-Jul
3) Collection date in Billinfo_t set as 16-Jul.
4) PVT moved to next cycle. Date = 1-Jul.
5) Second bill generated on 1-Jul. Bill due date = ( 1-Jul + 45 days ) = 15-Aug.
6) PVT moved to 16-Jul
7) When pin_collect is executed, first bill payment is collected.  AFTER execution of billing for second cycle PIN_FLD_COLLECTION_DATE remains as 16-Jul
8) PVT moved to 1-Aug
9) Third Bill generated on 1-Aug. Bill due date = (1-Aug +45 days) = 15-Sept.
10) PIN_FLD_COLLECTION_DATE is set as 15-Sept.
11) PVT moved to 15-Aug. No payment for second bill is collected on 15-Aug. pin_collect process not picking account for second bill payment

Question:

Since the PIN_FLD_COLLECTION_DATE is set as 15-Sept, the 2nd payment is not collected on 15-Aug. This means, the second bill due date time is greater than 45 days which is not correct. Clarification is needed here.

Solution

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