Stock Order is Getting Deleted in WMS But Not Interfacing To RMS (Doc ID 2167817.1)

Last updated on MARCH 17, 2017

Applies to:

Oracle Retail Warehouse Management System - Version 13.2 to 13.2.9 [Release 13.2]
Information in this document applies to any platform.

Symptoms

Creating a stock order in Retail Warehouse Management System(RWMS) application GUI keeping from_loc and to_loc as same warehouse and deleting the same from same GUI screen is getting deleted in RWMS but deletion message is not generating from RWMS which in turn not deleting in Retail Merchandising System(RMS).

Steps To Recreate:

  1. Created a stock order with dest_is as the SCP.DC_Dest_id
  2. Successful Insert (SI) message has flown to RMS and records were cretaed in TSFHEAD and TSFDETAIL tables.
  3. Delete the stock order from RWMS .Successful Delete(SD) message is not generated in RWMS and hence the corresponding tables in RMS is not updated.

Changes

 

Cause

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