Last updated on AUGUST 05, 2016
Applies to:Oracle Utilities Customer Care and Billing - Version 2.3.1 and later
Information in this document applies to any platform.
When a Sub Service Agreement is used in Rate Check calculation, the generated Start Date of the resulting Calc Line should always be based on the Initial Start Date Option specified on the SA Type associated to the Master Service Agreement. This same logic is used in determining the Start Date of the Bill Segment’s Calc Line in generating a bill for a Sub SA.
Currently, the Start Date of the resulting Calc Line is obtained based on the Initial Start Date Option indicated on the Sub Service Agreement’s SA Type. The Start Date cannot be computed correctly since the Initial Start Date Option is not applicable to any Sub SA Type. This resulted in a disparity on the Start Date obtained using Rate Check and through Bill generation.
1. Using the context menu in the Bill Segment page specified in the Data Setup for Sub SA, navigate to Rate Check using the Service Agreement ID.
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