P6 Professional Visualizer Does Not Launch (Doc ID 2168265.1)

Last updated on AUGUST 09, 2016

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 16.1.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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P6 Professional Visualizer Does Not Launch.

When reviewing the Visualizer.log the following error is noted:

"Information Warn Connection initialization failure for alias, username"

STEPS TO DUPLICATE
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The issue can be reproduced at will with the following steps:

  1. Login P6 Client
  2. Click Tools
  3. Launch Visualizer

Cause

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