Address Screen OnSubmit Warnings Only Present Warning Messages When An Error Is Also Triggered (Doc ID 2168412.1)

Last updated on JUNE 28, 2017

Applies to:

Oracle Insurance Policy Administration J2EE - Version 10.2.0.12 and later
Information in this document applies to any platform.

Symptoms

On : 10.2.0.12 version, General

ACTUAL BEHAVIOR
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Address Screen OnSubmit Warnings only appear when an Error message is triggered in conjunction.

EXPECTED BEHAVIOR
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warning messages appear when triggered individually.

STEPS
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The issue can be reproduced at will with the following steps:
1: Configure an OnSubmit warning for an Address Type.
Example - Where ‘City’ is the name of a Text Field configured for the address type in question.

Warning - 'City' is missing


2: Configure an OnSubmit Error for the same Address Type.
Example – Where ‘StateCode’ is the name of a Text Field configured for the address type in question.

Error - 'State' is missing


3: Navigate to the Address Screen, add an address of the type in question.
4: Fill in all required fields except for that which has a Warning configured. (Ex. Leave ‘City’ empty)
5: Click ‘Save’
6: Observe that no Warning message is displayed.
7: Click ‘Save’ a second time.
8: Observe that the system-generated error ‘ClientAddress.NoChangeError’ is presented, as well as the expected configured warning. (Ex. ‘Warning - 'City' is missing’)
9: Change some information in the fields which are already filled out. (Ex. Change AddressLine 1 from ‘123 Cherry Lane’ to ‘123 Apple Street’)
10: Click ‘Save’.
11: Observe that when Error ‘ClientAddress.NoChangeError’ is cleared, the Warning message is also not displayed.
12: Clear the data from a required field. (Ex, set ‘StateCode’ to empty.)
13: Click ‘Save’.
14: Observe that both the configured Error and Warning are displayed. (Ex. “Error - 'State' is missing” “Warning - 'City' is missing”)
15: Enter data in the required field. (Ex. Set StateCode=01)
16: Click ‘Save’
17: Observe that both the Warning and the Error have been cleared from the screen.


BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, Users can save invalid data without warning displayed.

Cause

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