ReSA Rejects Return Transaction for a Non Inventory Item from OMS (Doc ID 2168476.1)

Last updated on AUGUST 05, 2016

Applies to:

Oracle Retail Sales Audit - Version 14.1.2 and later
Information in this document applies to any platform.

Symptoms

Oracle Retail Sales Audit (ReSA) rejects return transaction for a non inventory item from Order Management System (OMS) with the following error :


Steps to Reproduce:

  1. Process a RTLOG with RETURN Transaction from OMS for a non-inventory item ,not ranged to a physical warehouse.
  2. Note that the transaction was rejected with this error as the system expects a physical warehouse to be present for a non-inventory item.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms