When Loading Asset Items, System Allows User to Enter a Different Quantity That Is Not Present, Resulting in a Stock Difference Between RMS and RWMS (Doc ID 2168783.1)

Last updated on MARCH 17, 2017

Applies to:

Oracle Retail Warehouse Management System - Version 13.1 to 13.1.9 [Release 13.1]
Information in this document applies to any platform.

Symptoms

When loading asset items, if the user enters a different quantity which is not present, the system allows this entry. This results in a stock difference between Retail Merchandising System (RMS) and Retail Warehouse Management System (RWMS).


Steps to Recreate

  1. Set the item's default Asset quantity to 0.
  2. Create a stock order and pick it.
  3. Open a trailer and go to the Load Container screen.
  4. As the default asset item's quantity is 0, RWMS will ask to load a different asset item.
  5. While loading a different asset, we need to enter the quantity. If we enter a quantity which is not present in RWMS, only a warning is shown.  The user is not stopped from making this entry.
  6. As a results, users later face many follow-on issues for for asset items having a stock difference between RMS and RWMS.

Changes

 

Cause

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