Error 'org.xml.sax.SAXParseException; lineNumber: 1; columnNumber: 1; Content is not allowed in prolog' When Attempting to Export a Project to XML in P6 Web
(Doc ID 2169021.1)
Last updated on MARCH 22, 2022
Applies to:
Primavera P6 Enterprise Project Portfolio Management - Version 16.1.0.0 and laterInformation in this document applies to any platform.
Symptoms
When attempting to export a project to XML or import an XML project file, the following error occurs in the P6WebAccess.html log file:
Failure retrieving next ContentRepository & Workflow sync service job
java.lang.NullPointerException
Failed to parse Job Data: <JOB ID>
org.xml.sax.SAXParseException; lineNumber: 1; columnNumber: 1; Content is not allowed in prolog.
The issue can be reproduced at will using the following steps:
- Launch P6 Web and login.
- Select the Projects tab.
- Select Actions.
- Select Import/Export > XML Project Import or XML Project Export.
- Complete the Import or Export wizard.
- Observe error in the log file.
Changes
Cause
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