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Error 'org.xml.sax.SAXParseException; lineNumber: 1; columnNumber: 1; Content is not allowed in prolog' When Attempting to Export a Project to XML in P6 Web (Doc ID 2169021.1)

Last updated on MARCH 22, 2022

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 16.1.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to export a project to XML or import an XML project file, the following error occurs in the P6WebAccess.html log file:

Failure retrieving next ContentRepository & Workflow sync service job
java.lang.NullPointerException

Failed to parse Job Data: <JOB ID>
org.xml.sax.SAXParseException; lineNumber: 1; columnNumber: 1; Content is not allowed in prolog.

 

The issue can be reproduced at will using the following steps:

  1. Launch P6 Web and login.
  2. Select the Projects tab.
  3. Select Actions.
  4. Select Import/Export > XML Project Import or XML Project Export.
  5. Complete the Import or Export wizard.
  6. Observe error in the log file.

Changes

 

Cause

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