Download Multiple Files to Zip File Shows Most of Files Are Lost

(Doc ID 2169226.1)

Last updated on FEBRUARY 20, 2017

Applies to:

Oracle Agile PLM Framework - Version and later
Information in this document applies to any platform.


On : version, Folders, Files & Attachments

Multiple files downloaded does not include all selected files and filename is not recognized.

----------------------- should include all selected files and all filename must be same as original.

The issue can be reproduced at will with the following steps:

1. Logon Agile Web Client as administrator from Windows 7 client.
2. Open any Part, go to Attachment tab
3. Click Add to upload more than 3 files with Chinese file name:
4. After uploaded, select these 3 files and click Get
5. file is downloaded to local machine.
6. Open in Windows 7, find only one file in the zip file but the filename is not recognized.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms