CC&B sudden failure, "This Page Can't Be Displayed" The persistent file store "_WLS_AdminServer" cannot open file _WLS_ADMINSERVER000000.DAT.
Last updated on FEBRUARY 07, 2018
Applies to:Oracle Utilities Customer Care and Billing - Version 18.104.22.168.0 and later
Information in this document applies to any platform.
On : 22.214.171.124.0 version, DB - Database
CC&B production web page may suddenly go down, resulting in "This page can't be displayed" in the browser. You may review the application logs only to come up empty handed with no info identifying the root cause. If you review AdminServer.log, you may see an error similar to the following:
<[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <> weblogic.store.PersistentStoreFatalException: [Store:280105]The persistent file store "_WLS_AdminServer" cannot open file _WLS_ADMINSERVER000000.DAT.
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