Issue With Patch: 23016941 -patch Was Build Just In X64 Mode (Doc ID 2169736.1)

Last updated on AUGUST 08, 2016

Applies to:

Oracle Demantra Demand Management - Version 12.2.5.1 and later
Information in this document applies to any platform.

Symptoms

While applying patch after downloading the patch.
Patch 23016941 - ENGINE FAILS IN DEMANTRA 12.2.5.1

ERROR
--------
The version of this file is not compatible with the version 0f Windows you're running. Check your computer's system information to see whether you need and x86(32-bit) or x64(64-bit) version of the program, and then contact the software publisher

They were able to install the product 12.2.5.1 and few other patches without any issues.Issue is only with this Patch: 23016941.
The server is running on a Windows 2008 SP2. This patch install fails repeatedly.They are applying the patch as the administrator on this box.

STEPS
-----------------------
1. Trying to apply Patch 23016941
2. Message
The version of this file is not compatible with the version 0f Windows you're running. Check your computer's system information to see whether you need and x86(32-bit) or x64(64-bit) version of the program, and then contact the software publisher

Cause

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