Node -1 Does Not Exist in The Cache Error When to Click BOM Tab (Doc ID 2169746.1)

Last updated on AUGUST 23, 2016

Applies to:

Oracle Agile Product Collaboration - Version 9.3.5.0 and later
Information in this document applies to any platform.

Symptoms

On : 9.3.5.0 version, Item & BOM

When attempting to open any BOM tab of Item
the following error occurs.

ERROR
-----------------------
Node -1 does not exist in the cache


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Logon Agile Web Client as user admin
2. Open any Item
3. Click BOM tab, will see error occurs.


Cause

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