Cycle Forward Monthly Will Not Charge First Month (Doc ID 2169991.1)

Last updated on SEPTEMBER 14, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 to 7.3.1.0.0 [Release 7.3.1]
Information in this document applies to any platform.

Goal

Scenario:

In a price list, a product is mapped to a cycle forward monthly event and that will charge for 2.5 euros.
In the Pricing Center, the purchase proration information option is set up to "don't charge the first month if not entire".

Actual Behaviour :

With this configuration the first month is not charged.

Expected Behaviour:
Wanted the charge to apply from the first month.

Note : if option "calculate the charge based on the amount used" is set, then the first month is correctly charged (100% of the charge).

Query: What needs to be done if the first month have to be charged with the configuration "don't charge the first month if not entire" ?
even though purchased_product_t.cycle_start_t and effective_t is already checked, Is there something else need to check ?

 

Solution

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