Why Does An Initial E2B Create A Case With A Follow-Up Entry In The General Tab

(Doc ID 2170152.1)

Last updated on AUGUST 19, 2016

Applies to:

Oracle Argus Safety - Version 7.0.5 and later
Information in this document applies to any platform.

Goal

An E2B coming in has two dates for the following fields:
A.1.6b: 20160611
A.1.7b: 20160613.

This E2b import is the initial case.

However, the system is creating the case with a Follow-Up entry in the Follow-ups section of the General tab.

Why is an initial E2B import creating a Follow-Up entry in the Follow-ups section of the General tab?

Solution

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