Penny Difference in Rounding of Discount When Partial Pickup for Special Order Is Done and Item Returned (Doc ID 2170364.1)

Last updated on AUGUST 15, 2016

Applies to:

Oracle Retail Point-of-Service - Version 13.4 and later
Information in this document applies to any platform.

Symptoms

Incorrect Discount Amount applied to Return line item when a Special Order has been picked up partially and returned.


Steps to Reproduce:

  1. Select F3 POS > Select F5 Transaction > Select F9 More > Select F4 Order > Select F2 New.
  2. Link a customer.
  3. Enter items 1234 (price 78.95) and 1003 (price 72.95).
  4. Select F8 Pricing > Select F4 Discount > Select F2 % Trans.
  5. Enter 10 and reason code.
  6. Pay entire balance.
  7. Select F6 Tender > Select F2 Cash.
  8. Order Receipt is printed.
  9. Select F6 Fulfillment.
  10. Enter Order Number.
  11. Select and Fill the order.
  12. Pick up item 1003 from the order. Order Pick Up receipt prints.
  13. Return the the partial pick up item (1003).
  14. Note that he discount amount has a penny more than what was paid during order create.

Cause

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