Particular Orders Can't Be Executed In Time (Timeout) And Working Fine After NEP Restart (Doc ID 2170519.1)

Last updated on AUGUST 23, 2016

Applies to:

Oracle Communications ASAP - Version 4.7.1 and later
Information in this document applies to any platform.

Symptoms

On : 4.7.1 version, Network Element Processor

ACTUAL BEHAVIOR
---------------
Particular orders are timing out but are working fine after a restart

ASDLs in the orders are not processed everyday until an NEP restart is done, whereas other orders/ASDLs are processing fine without an NEP restart.

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms