Cycle Issue When Activities Are In ActivitySequence Statuses (Doc ID 2170561.1)

Last updated on AUGUST 09, 2016

Applies to:

Oracle Insurance Policy Administration J2EE - Version 10.1.2.8 and later
Information in this document applies to any platform.

Symptoms

On : 10.1.2.8 version, Cycle Issues

ACTUAL BEHAVIOR
---------------
Cycle issue when activities are in ActivitySequence statuses

Cycle keeps running indefinitely on this backup. Cycle keeps running and what was noticed is that cycle is on this policy and tries to process the CreatePolicyProduct activity over and over again and refreshing the page while cycle is running helped to determine that the activity status goes from "Activity Sequence Error" to "Activity Sequence Pending" back and forth indefinitely.

EXPECTED BEHAVIOR
-----------------------
cycle should not process indefinitely.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot finish cycle processing.

Cause

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