12.2.5.1 Unable login with new reset password without server bounce. (Doc ID 2170678.1)

Last updated on NOVEMBER 17, 2016

Applies to:

Oracle Demantra Predictive Trade Planning - Version 12.2.5 and later
Oracle Demantra Demand Management - Version 12.2.5.1 and later
Information in this document applies to any platform.

Goal

Customer upgraded from 12.2.4.1 to 12.2.5.1

They then reset the Password in Business Modeler , which gets done successfully.
But when user tries to login with the new password to the Collaborator Work Bench they get the message:  "Enter Wrong Password".
User is able to login to the Business Modeler with new password.

They need to bounce the web applications in order to login Collaborator Work Bench after password reset.

 

Solution

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