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Routed Workflow Not Showing Up in Workflow Routing Tab Intermittently for User of the Approver User Group (Doc ID 2170714.1)

Last updated on JULY 02, 2023

Applies to:

Oracle Agile PLM Framework - Version to [Release 9.3]
Information in this document applies to any platform.


Actual Behavior
Changes and Activity object appear / disappear in Workflow routings tab when pressing a Refresh button in Web Client.
Also, when accessing Searches > Workflow Routings > Projects That Require My Approval, the search output sometimes disappears.

Expected Behavior
Changes and Activity object should not disappear in Workflow routings tab when pressing Refresh button.


  1. Create an User Group and set Approver to the User Group for Activity or Change
  2. Set the Activity or Change to Review status
  3. Login to Web Client with the user assigned to the User Group created in step 1
  4. Check the Workflow Routing Tab. Press the Refresh button several times.




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