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Unable To Import Cases In Argus Safety Due To ESM Error Message: Element: REACTIONOUTCOME, Value: 1 Missing Element: REACTIONO (Doc ID 2170742.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Interchange - Version 6.0.5 and later
Information in this document applies to any platform.

Symptoms


On Applications Oracle Argus Safety Version : 6.0.5

Issue with several cases received from one agency.

While trying to process the cases, they are not visible in Argus Safety.

Upon checking the ESM Import Reports log file, the following error message is showing:




Cause

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In this Document
Symptoms
Cause
Solution


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