Some OCA Users Are Not Able To Login To OCA Client (Doc ID 2170777.1)

Last updated on AUGUST 19, 2016

Applies to:

Oracle Communications ASAP - Version 7.0.2 to 7.2.0 [Release 7.0.0 to 7.2]
Information in this document applies to any platform.

Symptoms

On : ASAP 7.2.0 version, Order Control App - Client

ACTUAL BEHAVIOR
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Some OCA users are not able to login to OCAclient. Once the Credentials are given it is not showing anything. Whereas other users can login to OCA with no issue.

What are all the things that need to be checked and done to make all users can access the OCA client.

 

Changes

 

Cause

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