RTLog Contains 'SPLORDSUSPND' and 'TTEND' For Special Order Suspend Transaction (Doc ID 2171385.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Point-of-Service - Version 13.4 and later
Information in this document applies to any platform.

Symptoms

RTLOG generated by Oracle Retail Point of Service (ORPOS) contains SPLORDSUSPND and TTEND line for a special order suspend transaction which causes an error in Retail Sales Audit (RESA).

Steps to Reproduce :

1. Login to POS
2. Select F5 transaction > F4 Order > F2 New
3. Link a customer
4. Add Order item
5. Select F5 transaction > F2 Suspend

RTlog generated is as follows :


FHEAD0000000001RTLG20160712134753201604091111      V.13.4.0:BID 20160712134753  
THEAD0000000002009  2016071213465512900000860         0         SPLORDSUSPND                                                                                                                                                                                                                                   P                        01111129160001                20160409      P                    P                                                                                                                        
TTEND0000000003CASH  1000  P00000000000000000000                                                                                                                                                                                                                                                                                                                                                                                          
TTAIL00000000040000000001
FTAIL00000000050000000003

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms