Demantra loginpage.jsp Throwing error, logs have Unparseable date error message

(Doc ID 2171464.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Demantra Demand Management - Version and later
Information in this document applies to any platform.


On : version, Technical

We are unable to get to Demantra portal login page, and see the following error in server log:

GET /demantra/portal/loginpage.jsp HTTP/1.1
Connection: keep-alive
Cache-Control: max-age=0
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/51.0.2704.103 Safari/537.36
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,*/*;q=0.8
Accept-Encoding: gzip, deflate, sdch
Accept-Language: en-US,en;q=0.8

]] Root cause of ServletException.
  at java.lang.String.getChars(
  at java.lang.AbstractStringBuilder.append(
  at java.lang.StringBuilder.append(
  at weblogic.servlet.internal.ServletRequestImpl.getRequestDispatcher(
  at javax.servlet.ServletRequestWrapper.getRequestDispatcher(
  Truncated. see log file for complete stacktrace

The logs also show the error Unparseable date error message


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