Demantra loginpage.jsp Throwing error, logs have Unparseable date error message

(Doc ID 2171464.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Demantra Demand Management - Version 7.3.1.5 and later
Information in this document applies to any platform.

Symptoms

On : 7.3.1.5 version, Technical



We are unable to get to Demantra portal login page, and see the following error in server log:

GET /demantra/portal/loginpage.jsp HTTP/1.1
Connection: keep-alive
Cache-Control: max-age=0
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/51.0.2704.103 Safari/537.36
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,*/*;q=0.8
Accept-Encoding: gzip, deflate, sdch
Accept-Language: en-US,en;q=0.8
Cookie: JSESSIONID=FGkVXKFLnXhtrlLvp8HBkRbtQ3GH4jD7JLyVXQVv41htJVnfZJSG!253312887; ADMINCONSOLESESSION=lRd0XKTMyNQNLC13yp9nGPG1RYyH1b8YmsNSgQMQ7CGfwTTpvY30!-1776010380

]] Root cause of ServletException.
java.lang.StackOverflowError
  at java.lang.String.getChars(String.java:854)
  at java.lang.AbstractStringBuilder.append(AbstractStringBuilder.java:391)
  at java.lang.StringBuilder.append(StringBuilder.java:119)
  at weblogic.servlet.internal.ServletRequestImpl.getRequestDispatcher(ServletRequestImpl.java:776)
  at javax.servlet.ServletRequestWrapper.getRequestDispatcher(ServletRequestWrapper.java:354)
  Truncated. see log file for complete stacktrace


The logs also show the error Unparseable date error message

Cause

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