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Error in Update Encryption for User Passwords: UnsupportedClassVersionError (com/primavera/PhoenixException : Unsupported Major.Minor Version 52.0) (Doc ID 2171528.1)

Last updated on DECEMBER 03, 2019

Applies to:

Primavera P6 Professional Project Management - Version and later
Primavera P6 Enterprise Project Portfolio Management - Version and later
Information in this document applies to any platform.


When attempting to upgrade a PPM or EPPM database to 16.1 from an older P6 version, the following error occurs.

Error in Update encryption for user passwords: UnsupportedClassVersionError (com/primavera/PhoenixException : Unsupported major.minor version 52.0)

The issue can be reproduced at will with the following steps:

  1. Launch dbsetup.bat/.sh
  2. Enter database connection details
  3. Error occurs

Due to this issue, the P6 database upgrade is unsuccessful.


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