Counted Quantity Updated Incorrectly for Stock Count on Pack and Component (Doc ID 2171652.1)

Last updated on AUGUST 15, 2016

Applies to:

Oracle Retail Store Inventory Management - Version 14.0.1 and later
Information in this document applies to any platform.

Symptoms

When we do a Stock Count for both pack item and component item, the count shows Qty as sum of Component Quantity and Pack Quantity.  But when we click on Confirm Authorization to complete the Stock Count, after authorization, the Authorized Quantity shows only Component Quantity. As well, Quantity is updated only with Component Item Count Quantity.


Sample Steps to Reproduce:

[For this example, we expect the Authorized Quantity to be 2000.]

  1. Pack Item - 08241A1241
    Component Item - 100020004001
    For Pack Item "SOH inquiry at Pack Level" indicator is Checked.
  2. Create a Stock Count for Both (Pack Item and Component Item)
    a. Create Product Group
    b. Schedule Product Group for today
    c. Stock Count is generated
  3. Double-click to open Stock Count. Enter Count Value (1200 for Pack Item; 800 for Component Item) for both items and complete it.
  4. Click on Confirm Authorization.
  5. Issue - Counted Quantity was 2000, but Authorized Quantity is updated only with 800 (the Component Item count).

Cause

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