Large Files (> 2 Gb ?) Cannot Be Managed With FileServer In E6.2.0

(Doc ID 2171716.1)

Last updated on SEPTEMBER 10, 2017

Applies to:

Oracle Agile Engineering Data Management - Version and later
Information in this document applies to any platform.


On Applications Agile e.6.2.0 with the Fileserver installed on an Oracle Linux (type=EXT4).
When attempting to check-in a file with size larger than 2Gb, the following error occurs:

Error in [Socket IO]: Byte count don't match (File too large)

What is working:
When FileServer is on Windows 2012 R2, the problem does not exist.

The issue can be reproduced at will with the following steps:
1. Connect to Java Client, create a document and attach a file with size larger than 2Gb to a vault.
2. Find error displayed in fms.log file
error during write on file!
[SIO] Close socket 9 in [fvTransmitData]
Error in [Socket IO]: Byte count don't match (File too large) (area//10/50b473.00e)
End CAP 123, Check-In file function

Business Impact:
Cannot add files with size larger than 2Gb when FileServer is installed on Oracle Linux.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms