When Attempting to Print a Specification Receive Error, "The file is damaged and could not be repaired."

(Doc ID 2171778.1)

Last updated on AUGUST 12, 2016

Applies to:

Oracle Agile Product Lifecycle Management for Process - Version 6.1.1.6 and later
Information in this document applies to any platform.

Symptoms

Attempting to print a specific specification, causes the following error: 

ERROR

"The file is damaged and could not be repaired. C:\Users\{username}\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\test.pdf"

EXPECTED BEHAVIOR

Should be able to print report.

WHAT WORKS

This same specification prints fine using both the FO and XML templates.


STEPS TO REPRODUCE

1. Open a specific specification.
2. Attempt to print using the default template.
3. Receive error.

Changes

 

Cause

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