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Contract Management 14.X has Reached Sustaining Support (Doc ID 2171790.1)

Last updated on DECEMBER 13, 2018

Applies to:

Primavera Contract Management - Version 10.0 and later
Primavera Contract Management Web Services - Version 13.1 and later
Information in this document applies to any platform.

Details

Contract Management has reached Sustaining Support

As of September 2016, Primavera Contract Management has reached Sustaining Support

Under Sustaining Support as a customer you are entitled to open service requests and have access to any knowledge articles, documentation, and approved fixes, but Oracle will no longer provide new fixes or update 3rd party certifications. All Sustaining Support is done on a "reasonable efforts" basis with no guarantee of problem resolution.

With Sustaining Support, you receive technical support, including access to our online support tools, knowledgebases, and technical support experts. You benefit from:

Sustaining Support does not include

Actions

For more specifics on Premier Support and Sustaining Support, please refer to Oracle’s “Technical Support Policies.”

Oracle Lifetime Support Policy - Applications

Oracle Technical Support Policies

For information on the latest version of Contract Management, see the Knowledge Document Contract Management Latest Release, Patch Set, and Interim Patch Reference Guide (Application Build and Database Version Numbers)

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In this Document
Details
 Contract Management has reached Sustaining Support
 With Sustaining Support, you receive technical support, including access to our online support tools, knowledgebases, and technical support experts. You benefit from:
 Sustaining Support does not include
Actions
Contacts
References

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