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ReceiptCre Message Sent from SIM is Updating the RMS Shipment Table With Receipt Number as NULL. (Doc ID 2171902.1)

Last updated on MAY 27, 2020

Applies to:

Oracle Retail Store Inventory Management - Version 15.0 and later
Information in this document applies to any platform.


In Store Inventory Management (SIM) application, we find that after receiving a Direct Store Delivery (DSD), SIM sends a ReceiptCre message to Retail Merchandising System (RMS). However, when the message is consumed by RMS, the receipt number in the RMS database table SHIPMENT.EXT_REF_NO is updated as null.

Steps to Reproduce:

  1. Create a purchase order in RMS (e.g., item: 100150057 // Qty: 100)
  2. Receive the purchase order in SIM (Qty: 50)
  3. Note the ReceiptCre message sent from RMS:

<?xml version="1.0" encoding="UTF-8"?>

  4. Check the RMS SHIPMENT table and note that the EXT_REF_NO_IN column was updated with NULL value.


Wrong message format is causing ReceiptCre message to fail in SIM in when Debug is set ON.



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