Invalid Username / Password at P6 Professional Login (Direct Connection or Cloud Connect) Configured for LDAP Authentication (Doc ID 2173322.1)

Last updated on JANUARY 03, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 15.2.8.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to login to P6 Professional, configured for LDAP authentication, the following error occurs after entry of username/password and selecting OK:

ERROR

Using Direct Database Driver Connection:
- Invalid Username or Password. Please try again or choose cancel to exit the application.

Using Cloud Connect Driver Connection:
- Invalid Username or Password. Please try again or choose cancel to exit the application.

- P6WebAccess.html log file shows:
  Exception 1:
  javax.naming.AuthenticationException: [LDAP: error code 49 - Invalid credentials]

  Exception 2:
  com.primavera.common.exceptions.InvalidCredentialsException: Invalid user name and/or password

STEPS

The issue can be reproduced at will with the following steps:
1. Configure P6 EPPM for LDAP authentication.
2. Attempt login of P6 Professional using cloud connect or direct database connection and note the error which occurs.

Changes

 

Cause

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