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Error 'Invalid username or password' at P6 Professional Login (Direct Connection or Cloud Connect) When Configured for LDAP Authentication (Doc ID 2173322.1)

Last updated on DECEMBER 03, 2019

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 15.2.8.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to login to P6 Professional configured for LDAP authentication, the following error occurs:

Using Direct Database Driver Connection:

Invalid Username or Password. Please try again or choose cancel to exit the application.

Using Cloud Connect Driver Connection:

Invalid Username or Password. Please try again or choose cancel to exit the application.

One or both of the following errors are generated in the P6WebAccess.html log file:
  Exception 1:

javax.naming.AuthenticationException: [LDAP: error code 49 - Invalid credentials]

  Exception 2:

com.primavera.common.exceptions.InvalidCredentialsException: Invalid user name and/or password

 

The issue can be reproduced at will with the following steps:

  1. Configure P6 EPPM for LDAP authentication.
  2. Attempt login of P6 Professional using Cloud Connect or direct database connection.
  3. Observe the reported issue.

Cause

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