Circuits in Completed Disconnect EWO still Showing in Equipment Ports (Doc ID 2174094.1)

Last updated on MARCH 11, 2019

Applies to:

Symptoms

PROBLEM STATEMENT

Error to disconnect a connection facility

EXPECTED BEHAVIOR

We created an Ewo to disconnect a facility and we closed the DD but are connections are still pending in the provisioned equipment ports.
Connections:
  xxx /xxx/xxxxxxxx/xxxxxxxxx
  xxx /xxx/xxxxxxxx/xxxxxxxxx

STEPS

The issue was created with the following steps:

Part 1

1.- Create the EWO-1 order
2.- Add all connection
3.- Remove the two above connections
4.- Group Disconnected
5.- Complete all the task.

Part 2

1.- Create EWO 4403
2.- Add the two above connections
3- Group Disconnected
4.- Complete all the tasks.

The system don't unassign the port.

BUSINESS IMPACT

Users need the port on the equipment available for new instals.

Changes

Cause

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