Circuits in Completed Disconnect EWO still Showing in Equipment Ports (Doc ID 2174094.1)

Last updated on FEBRUARY 22, 2017

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

PROBLEM STATEMENT

Error to disconnect a connection facility

EXPECTED BEHAVIOR

We created an Ewo to disconnect a facility and we closed the DD but are connections are still pending in the provisioned equipment ports.
Connections:
  100 /IPBD /MNTRXL01R07/MNTRXL01R57
  103 /IPBD /MNTRXL01R07/MNTRXL01R57

STEPS

The issue was created with the following steps:

Part 1

1.- Create the EWO-1 order
2.- Add all connection
3.- Remove the two above connections
4.- Group Disconnected
5.- Complete all the task.

Part 2

1.- Create EWO 4403
2.- Add the two above connections
3- Group Disconnected
4.- Complete all the tasks.

The system don't unassign the port.

BUSINESS IMPACT

Users need the port on the equipment available for new instals.


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms