My Oracle Support Banner

MetaSolv Solution - Intermittent "Unable to communicate with application server" Messages are Received by Users While Working in the Application or Attempting to Logon (Doc ID 2174242.1)

Last updated on SEPTEMBER 06, 2023

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

MetaSolv Solution version 6.2.1

When attempting to logon, an "Unable to communicate with application server" message displays. Clicking the Abort option allows user to logon. Occasionally, an "Error Number 23" is thrown instead.

ERROR
-----------------------




STEPS
-----------------------
UNKNOWN


BUSINESS IMPACT
-----------------------

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.