MetaSolv Solution - Intermittent "Unable to communicate with application server" Messages are Received by Users While Working in the Application or Attempting to Logon (Doc ID 2174242.1)

Last updated on FEBRUARY 22, 2017

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

MetaSolv Solution version 6.2.1

When attempting to logon, an "Unable to communicate with application server" message displays. Clicking the Abort option allows user to logon. Occasionally, an "Error Number 23" is thrown instead.

ERROR
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STEPS
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UNKNOWN


BUSINESS IMPACT
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Changes

 

Cause

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