Issue Starting Excel After Applying AccessDatabaseEngine_x64.exe (Doc ID 2174964.1)

Last updated on APRIL 16, 2017

Applies to:

Primavera P6 Professional Project Management - Version 16.1.4.0 and later
Primavera P6 Enterprise Project Portfolio Management - Version 16.1.4.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to start Excel, the following error occurs:

ERROR
-----------------------
One of your object libraries (|) is missing or damaged. Please run Setup to install it.


STEPS
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The issue can be reproduced at will with the following steps:
1. Launch Excel app >> Pop-up error message as shown above.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot open Microsoft Excel application.

Cause

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