How To Display Top Category Members And Top Category Experts In InfoCenter (Doc ID 2175073.1)

Last updated on SEPTEMBER 09, 2016

Applies to:

Oracle Knowledge - Version 8.6 and later
Information in this document applies to any platform.

Goal

OOTB these options did not appear in InfoCenter.

To activate Top Category Members And Top Category Experts boxes you need to change the following parameters to true in the infocenter.properties file:

A)

# Show experts
displayExperts=true
# if displayExperts is true, do you want to show experts to external users
displayExpertsForWebUsers=true

B) Restart Information Manager Server.

N.B.

You can see the Top Category Members box and Top Category Experts box under Additional Assistance (right sidebar of a logged user).

 

Question 1: How are the metrics  "TOP CATEGORY MEMBERS" and "TOP CATEGORY EXPERTS" calculated in the reports?
 
Question 2: How are the reputation points calculated?
 
Question 3: Do you lose points when you post a question topic?
 

Solution

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