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Payment Tool Crashes When Making Payment To Written Off Account (Doc ID 2175426.1)

Last updated on DECEMBER 05, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.13.0 [Release 7.5.0]
Information in this document applies to any platform.

Goal

On : 7.5.0.9.0 version, Payment Tool

Whenever a payment is made through payment tool on a written-off account payment tool crashed with access violation error. 
Steps to reproduce this issue.
1. Create a account and generate a bill for that account.
2. Write off account using opcode PCM_OP_AR_ACCOUNT_WRITEOFF with below input Flist


3. Open payment tool and and choose a payment type. Enter details of payment with above written off account.
4. Click on Validate.



 

Solution

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In this Document
Goal
Solution
References


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