Payment Tool Crashes When Making Payment To Written Off Account
(Doc ID 2175426.1)
Last updated on DECEMBER 05, 2019
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 to 7.5.0.13.0 [Release 7.5.0]Information in this document applies to any platform.
Goal
On : 7.5.0.9.0 version, Payment Tool
Whenever a payment is made through payment tool on a written-off account payment tool crashed with access violation error.
Steps to reproduce this issue.
1. Create a account and generate a bill for that account.
2. Write off account using opcode PCM_OP_AR_ACCOUNT_WRITEOFF with below input Flist
3. Open payment tool and and choose a payment type. Enter details of payment with above written off account.
4. Click on Validate.
Solution
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In this Document
Goal |
Solution |
References |