IOS - Unable To View Attachment: Unknown download failure. Empty file received.

(Doc ID 2175658.1)

Last updated on AUGUST 24, 2016

Applies to:

Primavera Unifier - Version 16.1.0.0 and later
Primavera Unifier Cloud Service - Version 16.1.0.0 and later
Information in this document applies to any platform.

Symptoms

In Oracle Cloud Hosted Unifier : version 16.1.3.2 code stream.

Expected Result: A mobile device running iOS should be able to download and open an image file from a Business Process record opened therein without incident.

Actual Result: A mobile device running iOS fails to download and open an image file from a Business Process record opened therein and throws: Unifier Unknown download failure. Empty file received.

Cause

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