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Error when adding a Field Activity (Doc ID 2176362.1)

Last updated on JUNE 01, 2018

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.5.0.2.0 and later
Information in this document applies to any platform.

Symptoms

In CCB 2.5.0.2,  add a Field Activity, get such error in log,


2016-08-22 10:01:19,424 [[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] ERROR (common.service.OuafToXsdDateTimeConversionService) Error parsing a DateTime from string '2016-08-25T00:00:00-07:00' using format yyyy-MM-dd-HH.mm.ss at index 10
com.splwg.base.api.datatypes.DateFormatParseException: Error parsing a DateTime from string '2016-08-25T00:00:00-07:00' using format yyyy-MM-dd-HH.mm.ss at index 10
    at com.splwg.base.api.datatypes.DateFormat.parseCalendar(DateFormat.java:237)
    at com.splwg.base.api.datatypes.DateFormat.parseDateTime(DateFormat.java:139)
    at com.splwg.base.api.datatypes.DateTime.fromString(DateTime.java:630)
    at com.splwg.ccb.domain.common.service.OuafToXsdDateTimeConversionService.convertOuafToXsdDateTime(OuafToXsdDateTimeConversionService.java:46)
    at com.splwg.ccb.domain.common.service.OuafToXsdDateTimeConversionService.change(OuafToXsdDateTimeConversionService.java:37)

......

 

CC&B environment should be setup properly to send FA Sync Requests to external system.

 

Moreover, the Field Activity is not saved by this error,

 

 

Cause

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