Error when adding a Field Activity

(Doc ID 2176362.1)

Last updated on JUNE 01, 2018

Applies to:

Oracle Utilities Customer Care and Billing - Version and later
Information in this document applies to any platform.


In CCB,  add a Field Activity, get such error in log,

2016-08-22 10:01:19,424 [[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] ERROR (common.service.OuafToXsdDateTimeConversionService) Error parsing a DateTime from string '2016-08-25T00:00:00-07:00' using format at index 10
com.splwg.base.api.datatypes.DateFormatParseException: Error parsing a DateTime from string '2016-08-25T00:00:00-07:00' using format at index 10
    at com.splwg.base.api.datatypes.DateFormat.parseCalendar(
    at com.splwg.base.api.datatypes.DateFormat.parseDateTime(
    at com.splwg.base.api.datatypes.DateTime.fromString(
    at com.splwg.ccb.domain.common.service.OuafToXsdDateTimeConversionService.convertOuafToXsdDateTime(
    at com.splwg.ccb.domain.common.service.OuafToXsdDateTimeConversionService.change(



CC&B environment should be setup properly to send FA Sync Requests to external system.


Moreover, the Field Activity is not saved by this error,




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