Error: "Error. Click for details" When Viewing the Resource Analysis Chart. (Doc ID 2176381.1)

Last updated on AUGUST 30, 2016

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 15.2.3.0 to 15.2.8.0 [Release 15.2]
Information in this document applies to any platform.

Symptoms

DESCRIPTION OF PROBLEM:
========================

When attempting to view 'Resource Analysis Chart' under Dashboards, it shows an error: "Error. Click for details".

NullPointerException:
There was an error while executing the application. Click 'Details' for more information.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log-in P6 Web Access and load a Dashboard w/ Resource Analysis Chart.
2. From the Resource Analysis Chart, the error shows: "Error. Click for details".

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view data for the 'Resource Analysis Chart' from P6 Web Access.

Cause

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