Impossible To Move Promo From Approve To Worksheet Status In The Same Day

(Doc ID 2176539.1)

Last updated on SEPTEMBER 01, 2016

Applies to:

Oracle Retail Price Management - Version 14.1.2 and later
Information in this document applies to any platform.

Symptoms

Promotion are stuck in conflict checking when trying to change the status back to worksheet from approved for a threshold promotion on the same day of approval .
This happens when  RPM_SYSTEM_OPTIONS.PUBLISH_PRICE_EVENTS_TO_RIB = 1 , it works fine if its set to "0"

Steps to Reproduce:

  1.  Create threshold promo.
  2. Item selection - Merchandise level(subclass level).
  3. Locations - zone level.
  4. Create new threshold or use existing threshold with qualification type as threshold level and with 3 tiers.
  5. Apply to Regular item.
  6. Select the time based check-box and modify the existing default time.
  7. Approve the promotion.
  8. Bring back the approved promotion back to worksheet status, the promotion is stuck in conflict checking.

Receiving the below error in the log

 

 

Changes

 

Cause

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