Customer Information Map Zone Shows Error If A Premise Has More That 3 Financially Responsible. (Doc ID 2176620.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Goal

The goal of this article is to provide an explanation why the Customer information Map Zone shows an  error if a premise has more that three financially responsible.

If a customer has multiple financially responsible people (three or more) in the same premise, the Customer Information (Map Zone) will show an error message saying “The server has encountered a problem. Please contact your system administrator.” This error message shows up for every person on the premise.
 

Solution

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