LDAP: "Communication Error Please Make Sure the LDAP Server Is Accessible. Job Was Cancelled Due to This Error" (Doc ID 2176670.1)

Last updated on AUGUST 26, 2016

Applies to:

Oracle Agile Product Collaboration - Version 9.3.2.0 and later
Information in this document applies to any platform.

Symptoms

Users are getting the below error in WebClient GUI and in log files randomly.

 

ERROR In nohup.out log file
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"Error - Communication Error. Please make sure the LDAP server is accessible. Job was canceled due to this error!" 

WebClient GUI

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"Error - Communication Error. Please make sure the LDAP server is accessible. Job was canceled due to this error!"

Acollect Logs

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Click on 'System Info for WLS' from index.html page and verify the 'netstat -aeepvT --tcp' connections to check the socket connections

 

Cause

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