Unable To Create a New Department In RMS (Doc ID 2176919.1)

Last updated on JANUARY 24, 2017

Applies to:

Oracle Retail Merchandising System - Version 13.2.9 and later
Information in this document applies to any platform.

Symptoms

Following error occurs when trying to create a new department.

ERROR:

Steps to Reproduce:
1. Navigate to Action -> Merchandise Hierarchy.
2. Select Department level and clicked 'New'.
3. Enter values for only mandatory fields and clicked 'Ok' button.
4. Notice the above error.

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms