'HTTP 500 - Internal Server Error' when Searching for EUID from Compare Duplicates Screen (Doc ID 2177053.1)

Last updated on AUGUST 29, 2016

Applies to:

Oracle Healthcare Master Person Index - Version 3.0.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Healthcare Master Person Index 3.0.0 version,

When attempting to enter an EUID and press search on Compare Duplicates screen, the following error occurs:

ERROR
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STEPS
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The issue can be reproduced with the following steps:
1. Generate Duplicate records list.
2. Select Compare beside two records.
3. With the Compare Duplicates screen open, enter an EUID in the EUID field at the top.
4. Click on "Search" button.

Cause

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