Select/Deselect Behavior Inconsistent During Sale and Return Flows (Doc ID 2177263.1)

Last updated on SEPTEMBER 14, 2016

Applies to:

Oracle Retail Point-of-Service - Version 14.0 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Point of Service (ORPOS), a de-selected line item incorrectly gets removed or added to the Sell Item screen during Sale and Return transaction.


Steps to Reproduce:

  Pre-Requisite: Apply Patch 24383274_classes.jar on the POS client.


Sale:
  1. Select F3 POS
  2. Enter userID and password
  3. Add 3 items to the Sell Item screen
  4. Select the last 2 items
  5. Select the first item and deselect it
  6. Select F11 Delete
  7. All 3 items get deleted from the screen

Return:
  1. Complete one Sale transaction having 3 different items
  2. Try returning the same transaction by searching with transaction number
  3. 3 line items will be displayed
  4. Select last two items
  5. Then select first item and again de-select the first item
  6. Click on Next button
  7. Even though first item was deselected, it is added to the Sell Item Screen.

Cause

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