When Attempting ODB Regular Billing, Error Shows "The file is already in process" for Upload (Doc ID 2177269.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.4.0.1.0 and later
Information in this document applies to any platform.

Goal

On RMB v2.4.0.1.0, when attempting to test ODB Regular Billing, Error shows "The file is already in process" for Upload.

Patch 24301068 has been applied with its pre-requisites 22713071 23736387.
When attempting to test ODB Regular Billing, got the below error "The file is already in process" even though it's a new upload file. This error is not allowing the user to proceed further with generating Billable charges.

ERROR in USERLOG:
731MANGR - 749101-844-1 2016-08-12 19:00:27,978 [[ACTIVE] ExecuteThread: '0'
for queue: 'weblogic.kernel.Default (self-tuning)'] ERROR
(ondemand.billcreation.ApproveRejectBillService) class
com.splwg.ccb.domain.ondemand.billcreation.ApproveRejectBillService :: read
:: Application error occured in
read:com.splwg.shared.common.ApplicationError: (Server Message)
Category: 17000
Number: 1599
Call Sequence:
Program Name: ApproveRejectBillService
Text: The file is already in process.
Description:
Table: null
Field: null

Installed_fixes log shows all the patches applied. Error/User log from Application and data from CI_BCHG_HSTG and CI_BCHG_STG tables for respective database show the error.

Why is this occurring and how to avoid this?
 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms